@GabrielaNa1, looking at your sample code, one thing stands out to me about your 'where' condition. Is it possible that event1 could be the only event firing? You're accounting for instances where it's the first, middle, or last event in a list, but not where it's the only event. Could that be part ...

In workspace are you using a VRS and is your data warehouse pull using the same VRS? At my org, we use a VRS for all our reporting in workspace, but there have been times that I've gone to do a data warehouse pull and it's defaulted to our production report suite, not the VRS.  Other than that, @Jen...

First off I just want to say it’s great you’re using visitor-in-hit segments, they really are useful and not enough people use them. That said, the logic does get very complicated. The way you have yours set up, you’re returning any hit associated with a visitor that does action one and action two (...

Is the issue on the login page itself or the landing page after they sign in? Are they able to access other Adobe products? Have you checked the Adobe status page to see if there are any issues/outages in your region that might be causing it? If it's just one person, and everyone else is fine, get t...

You should be able to make a calculated metric with the metric of interest and a static number. Metric X Static Number 1.10   That would result in being 10% more than what the value currently is for your time period. If you want it to be based on last year's number you would either need to just set ...

visit_start_time_gmt is a field that should be captured automatically, but if you're not seeing it in your data feeds, check the job set up to make sure that column has been included. It's possible that whoever set up the job just didn't select that field. 

I've used data feeds for a long time, and I've seen this more than once. Adobe does reuse visitor/visit IDs. They don't do it within the same year, but in different years it is possible to have the same ID be reused for a new customer. When concatenating the visitor/visit IDs, make sure you include ...

Just want to call out first, my suggestion for the second piece is "product does not equal X", as in the same product as the first condition. Having different products in the equals and not equals conditions would give very different results than having the same product in both. @Jennifer_Dungan  wr...

I see that you have another question about segments, I'll answer this one too because it seems to be a bit different than your other question. For this particular case you want an order where there are two products. You would need a hit level segment with three conditions, one insisting an order exi...

There's essentially two ways to make a segment that doesn't include a particular product, and depending on what you want it to return will decide which method you use. I'll start by saying, you have to identify a specific product (or products) in the segment.   First, if you want to return a hit tha...